Customer Account Manager

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As a Customer Account Manager with Smart Data Solutions, you will be responsible for creating a connection with our customer base and also seeking new customers. The candidate’s primary focuses will be to initiate new business by calling current customers, schedule appointments, holding QBRs, and finding new opportunities within the account. This dual position works with the Sales & Marketing staff to grow new business focused in the healthcare payer/provider markets serving all lines of business and will also be expected to call into new prospect accounts with the goal of obtaining new business.

The qualified candidate should be a self-starter and able to work independently, prioritize and multitask; must be able to skillfully manage and adhere to multiple, simultaneous deadlines. Support a team environment with a positive, can-do attitude. Previous experience in HubSpot, healthcare technology, and/or calling into accounts is a major plus but not required if you are eager to learn and are looking for a new challenge.

 

Duties and Responsibilities include, but are not limited to:

 

Skills:

 

Requirements:

 

Job Type:

Full-time position. Monday – Friday. Work hours outside of normal office hours may be required to meet deadlines, attend events, etc. Some travel may be required.

 

Pay:

Salaried depending on qualifications. Generous benefits including health insurance, 401k with an employer match, long-term and short-term disability.

 

Equal Employment Opportunity:

Our company is committed to equal employment opportunities.  We will not discriminate against employees or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

 

Confidentiality:

All employees are required to maintain confidentiality as related to protected health information. Employees are required to follow the acceptable use policy while using any information systems owned or controlled by Smart Data Solutions. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.

Security roles and responsibilities include:

 

Candidates will be subject to background screening and drug testing prior to hire. 

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