Technical Project Manager

The qualified candidate should be a self-starter and able to work independently, prioritize and multitask; must be able to skillfully manage and adhere to multiple, simultaneous deadlines. Support a team environment with a positive, can-do attitude.

Duties and Responsibilities include, but are not limited to:

• Ensure development projects are completed on time and within budget
  • Thoroughly understand all SOW’s
  • Develop project plans and milestones
  • Assign needed project resources
  • Identify and track project change orders
  • Provide regular project updates and reports to customers and SDS Management Team
  • Immediately escalate project threats and roadblocks
  • Facilitate internal communication between departments (i.e. Production, Mailroom, etc.)
  • Closeout projects in a timely manner with proper customer approvals
  • Ensure all billing is set up accurately and thoroughly
• Provide a high level of customer communication and interaction
  • Keep customer updated on key project details
  • Communicate with customer on issues
  • Provide thorough and professional customer responses in a very timely manner
• Assign and manage the workload of the development team
  • Conduct daily meeting to review assigned tasks
  • Identify staffing capacity metrics
  • Tightly manage the output of each developer/team-member
  • Identify training needs for developers
  • Assist with new developer onboarding
• Provide regular reports and updates to SDS Management Team
  • Develop team KPIs
  • Provide developer coaching and feedback
  • Ensure key benchmarks are achieved
  • Develop performance improvement plans for developers as needed
• Oversee projects and resources worked in SDS’ Nepal office
  • Ensure there is a clear understanding of SOWs and timelines
  • Conduct regular project updates with the Nepal office
• Assist Solutions Engineer with new SOWs
  • Provide input into SOW hours and details
  • Assist with obtaining SOW details from customers
• Other duties as assigned

Required Skills:

• High level of professional communication skills; written and verbal
• Attention to detail
• Proven track record of coaching employees
• Ability to have “tough” conversations
• Continual sense of urgency
• Ability to work independently and cooperatively
• Strong interpersonal skills

Job Requirements:

• At least a 4-year technical degree (Preferably in Computer Science or similar)
• 0-5 years similar experience
• Experience with technical project management, specific to JAVA development
• Preferred experience in the healthcare insurance industry

Job Type:

Full-time position. Monday – Friday. Work hours outside of normal office hours may be required to meet deadlines, attend events, etc. Some travel may be required. This position requires in-office work for at least the first year.

Pay:

Starting at $60,000. Salaried based on qualifications.

Generous benefits including health and dental insurance, 401k with an employer match, long-term and short-term disability, and paid-time-off.

Equal Employment Opportunity:

Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

Confidentiality:

All employees are required to maintain confidentiality as related to protected health information. Employees are required to follow the acceptable use policy while using any information systems owned or controlled by Smart Data Solutions. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.

Security roles and responsibilities include:

• Implementing and acting in accordance with the organization’s information security policies;
• Protecting assets from unauthorized access, disclosure, modification, destruction or interference;
• Executing particular security processes or activities;
• Ensuring responsibility is assigned to the individual for actions taken;
• Reporting security events or potential events or other security risks to the organization

Candidates will be subject to background screening and drug testing prior to hire.