Why am I getting an error when trying to submit a New Claim/Eligibility Inquiry/Claim Status Inquiry?

Posted by Brinna Hanson on September 25th, 2020
Author
Brinna Hanson
Brinna is a marketing professional and recent graduate of the University of Minnesota. Brinna joined Smart Data Solutions in 2019 to assist the marketing department reach new heights with a focus on the HubSpot inbound process. From her time at Smart Data as well as at previous internships, Brinna has been able to gain knowledge in many different aspects of marketing as a whole.

The most common reason for a general error when trying to submit is that no payers have been selected yet. Confirm that the payer you want to connect with has been selected in the Update Payers section of that page.

Recent Articles

View All 

3 Ways Automation Aids Timely Filing for Medicare/Medicaid ...

Processing Medicare or Medicaid claims can be a hassle. Not only do they tend to include more attachments, but they also require ...
Read Article

How Automation Decreases Turnaround Time for Medical Claim ...

Different types of healthcare correspondence need to be routed to appropriate departments or individuals—and some categories, ...
Read Article

Dental Claims Processing Workflow: Tools and Processes to ...

Analyzing dental claims processing workflows for ways to optimize efficiency starts with a foundational understanding of the ...
Read Article

Why handle the heavy lifting of your claims workflow when a smart team enhanced by AI can?

Achieve peace of mind, reduced costs, and greater process efficiency by automating and consolidating your data workflow.

Start Customizing Your Solution