When you become a customer of Smart Data Solutions, you gain access to our Client & Technical Partnership teams. Our Client Partnership team will work with you to strategize on ways SDS can assist with your initiatives and future growth. Our Technical Partnership teams have the technical expertise to make these plans become reality. Each SDS customer is provided a personalized email address for submitting a ticket and our Technical Support team offers a 24/7 support pager for instantaneous support should an emergency arise. You will also have a detailed escalation process should you ever need extra support or quicker resolution. Our communications team also sends out weekly QuickClaim email notifications to communicate feature updates, maintenance notices, emergency issues, and more.