The intake of correspondence is a complex process that can benefit from machine learning integration. With automation, we can sort and categorize many different document types and place those documents into specific workflow queues for end users. Along with higher consistency and the ability to reduce staffing and ease production management challenges, some of the main benefits of automating this process include:
- Documents are indexed and matched to ensure they are easily searchable
- There are multiple configuration options available to fit you and your business’s specific needs
- Workflow queues track aging statistics and help prioritize documents in real-time
- Document history view shows user actions and our high-level reporting tracks employee productivity
- Ability to create standardized ANSI x12 transactions from standard and non-standard forms