Supervisor of Claim Operations Staffing Services

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Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability.  A career at SDS is both challenging and rewarding.  With over 500 colleagues across the globe, we’ve created an open and honest culture where we value constant learning and new ideas – no matter what role you’re in at SDS.  We are passionate about our customers’ success and helping our colleagues grow and develop!

SDS seeks a results-driven professional that will supervise a team of dedicated resources working in an environment characterized as highly transactional and repetitive. This role will create and promote a collaborative environment of transparency, trust & mutual respect with full communication & delegation of responsibilities, where everyone feels motivated to perform at their best; establish and clearly communicate expectations and accountabilities; monitors and evaluates performance; delivers timely and thorough feedback concerning group and individual performance, including areas for improvement and development needs in which to help team members maximize opportunities to gain valuable skills that will translate into strong performance in current/future roles.

SDS celebrates expected results and behaviors through creative and spontaneous means; retains high performers through recognition of accomplishments and development/career opportunities; thus, securing the resources that drive the success of the organization.

This role will also facilitate, and support efforts designed to streamline/automate workflows and transactions, improve provider/client experiences, and proactively identify operational risks that may come with scaling business operations.

What will you be doing?


What are we looking for?

Why this is the company for you?

Who is Smart Data Solutions?

For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS’ headquarters are just outside of St. Paul, MN and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including multiple Blue Cross Blue Shield state plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results.

SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation.


Smart Data Solutions is headquartered in Eagan, MN.  This position has been approved for our remote work schedule.

Smart Data Solutions is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status

Due to access to Protected Healthcare Information, employees in this role must be free of felony convictions on a b

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