VP of Implementation Delivery and Service

Apply For Job

  • Upload File (.pdf, .doc or .docx)
    Accepted file types: pdf, docordocx, Max. file size: 50 MB.
  • This field is for validation purposes and should be left unchanged.

As a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking a Sr. Director of Implementation Delivery and Support to join our implementation team!

This role seeks a results-driven professional that will lead a team of technical engineers, developers, project managers, business analysts and testing resources working in a delivery outcome-based environment.  This role will create and promote a collaborative environment of transparency, trust & mutual respect with full communication & delegation of responsibilities. Encourages and motivates teams to perform at their best; establish and clearly communicate expectations and accountabilities; monitors and evaluates performance; delivers timely and thorough feedback concerning group and individual performance, including areas for improvement and development needs in which to help team members maximize opportunities to gain valuable skills that will translate into strong performance in current/future roles.

Celebrates expected results and behaviors through creative and spontaneous means; retains high performers through recognition of accomplishments and development/career opportunities; thus, securing the resources that drive the success of the organization.

This role will also facilitate, and support efforts designed to streamline/automate workflows and transactions, improve client experiences, and proactively identify delivery risks that may come with support trends and improvements.

What you’ll be doing?

What we’re looking for?

Required skills:

Why is this the company for you?

Top Benefits & Perks:

Who is Smart Data Solutions?

Smart Data Solutions is a technology vendor that brings 22 years of healthcare experience using intelligence and automation to extract data from front office mailroom operations. Today, the company is expanding out from its front office focus and targeting its open-source automation and AI engines toward the entire healthcare operations value chain.  One of the key benefits of working with Smart Data Solutions is their specialized approach to data capture and automation. Smart Data Solutions takes a comprehensive approach to image and document processing, using multiple engines and hundreds of thousands of lines of code to ensure accuracy and make sense of data. Smart Data Solutions has also invested heavily in EDI interoperability, with clearinghouse capabilities that enable them to pivot towards providing value-added services. Using the data they have collected, they are able to offer population health insights to clients, helping them make informed decisions about their largest areas of spending and identifying potential opportunities for cost savings.

Smart Data Solutions’ global headquarters are just outside of St. Paul, MN with 400+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 500 healthcare organizations as clients, including multiple Blue Cross Blue Shield state plans, regional health plans and TPAs, handling over 2 billion transactions of varying types annually with a 98%+ customer retention rate. SDS plans to continue investments meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results.

SDS has partnered with a leading growth-oriented investment firm, Parthenon Capital Partners, and the Blue Venture Fund, a unique collaboration among Blue Cross Blue Shield (BCBS) companies, to further accelerate expansion and product innovation.

Location:

Smart Data Solutions is located in Eagan, MN. This position is a remote eligible position.

Smart Data Solutions is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Recent Articles

View All 

Healthcare Cyber-Security: An Urgent Priority and a Shared ...

From casual technology users to CIOs, most people know that data security is a big issue. For many years, we have all been warned ...
Read Article

Smart Data Solutions Appoints Dave Koepke as COO

Eagan, MN, May 30, 2024 — Smart Data Solutions, a leading healthcare process automation company, is pleased to announce a ...
Read Article

Helping Providers Build Resilience and Navigate the ...

It has been a month and still we continue to navigate the aftermath of the recent cyberattack on Change Healthcare. According to ...
Read Article

Why handle the heavy lifting of your claims workflow when a smart team enhanced by AI can?

Achieve peace of mind, reduced costs, and greater process efficiency by automating and consolidating your data workflow.

Start Customizing Your Solution