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At our 2022 Customer Symposium, we explored clearinghouse trends we’ve seen over the last few years. One of these trends has been the push toward real-time transactions, such as eligibility and benefits verification. People want information, and they want it fast — a trend accelerated by the pandemic increasing the volume of telehealth visits. Moving […]
Electronic Data Interchange (EDI) has become an increasingly important technology in the healthcare industry, especially in regard to claims processing. The standard, structured format of EDI allows for the secure exchange of sensitive information, such as patient records and billing information, and helps streamline the often complex and time-consuming administrative processes in healthcare. Even with […]
What do today’s patients care about? The National Library of Medicine concluded patients evaluate their healthcare experiences based on several factors, including: Quality of care Doctor’s education level Emotional support Plain language communication Knowledge about insurance plans All of these add up to one theme: creating a positive Patient experience. Prioritizing patients is essential in […]
Digital transformation is a buzzword in the healthcare industry, but what does it mean to “digitally transform” your business? In this article, we will explore how digital transformation is defined in healthcare, how digital transformation will likely shape the industry in the coming years, and how you can begin digitally transforming your business. What is […]
Having workers’ compensation plans in place is important when the unexpected happens. Employers log thousands of injuries every year, which create complex workers’ compensation bills because of the number of parties that touch a claim and the amount of paperwork involved. Ensuring accuracy and timely submission of these bills is important not only to the […]
As the regulatory environment grows and the complicated nature of medicine continues to require an “all hands on deck” approach, insurance Payers are searching for ways to get more done with less effort. Payers have broad responsibilities from provider satisfaction, to communicating guidelines with healthcare administration teams. This role is critical in a properly functioning […]